CASES

Thailand: ITF answers seafarer’s plea for help

In January 2025, an engineer emailed the owner of the ship he was on and the ITF to complain about not being paid. He was instructed by the company to copy in ISU-Lanibra. After not hearing back he emailed the ISU’s “protection” email address, desperate for help:
“I have a problem with the company Eleen Marine regarding my December wage. I email the company every day, but they doesn’t [sic] pay me my salary for December and doesn’t [sic] even answer my letters. Can you help me please.”
At no point did any ISU-Lanibra representative reply. After the ITF intervened, the seafarer received his owed wages of more than USD 2,000 at the end of February.
REPORT
Thailand – Eleen Neptune (IMO 9430844): non-payment of salary
January 2025
After failing to receive their December salary, an engineer from the Eleen Neptune emailed the ship owner, copying in the ITF, on 16 January 2025. The engineer said they had contacted the ship owner via WhatsApp but received no reply.
In an email sent on 24 January 2024, the seafarer copied in the ITF and, as instructed by the ship-owning company, Branko Krznaric, Lana Krznaric and Nina Krznaric as well. Notably, Nina Krznaric has no stated role with ISU – she only has a role with Lanibra, highlighting that from the company’s perspective, ISU and Lanibra are one and the same.
Then, in a further attempt to receive support, on 12 February 2025, he emailed the ISU’s “protection” email address, which supposedly enables ISU-Lanibra to support and protect seafarers. He said:
“I have a problem with the company Eleen Marine regarding my December wage. I email the company every day, but they doesn’t [sic] pay me my salary for December and doesn’t [sic] even answer my letters. Can you help me please.”
At no point did any ISU-Lanibra representative reply. After the ITF intervened, the seafarer finally received his owed wages of more than USD 2,000 at the end of February.
At no point did any ISU-Lanibra representative reply. After the ITF intervened, the seafarer finally received his owed wages of more than USD 2,000 at the end of February.